How do I figure out my size?

If you need assistance determining your size, we have a size chart available. Feel free to refer to it for guidance. If you still require additional help or have any questions, please send us a message, and our team will be happy to assist you!

What is my order status?

We strive to process and ship your order within 1-3 business days from the date of purchase. Please note that this timeframe may vary during peak seasons or promotional periods, but rest assured, we always prioritize getting your order ready as quickly as possible.

For all orders under our standard shipping option, we provide expedited shipping using a reliable and efficient courier service to ensure timely delivery. Once your order is shipped, we'll email you a tracking number, allowing you to conveniently monitor its progress and estimate the delivery date.

How do I cancel my order?

You may cancel your order before it is shipped from our facility; however, once your order has been dispatched, we are unable to process cancellations.

To request a cancellation, please contact our customer support team at fiercelyfeminine.info@gmail.com with your order details as soon as possible. We will make every effort to assist you promptly. If your cancellation request is received and processed before the order is shipped, a refund will be issued to your original payment method.

Please note that once your order has been shipped, it falls under our Store Credit Policy guidelines. If you decide not to keep the items, you can initiate a return for store credit following the instructions provided in our policy. 

What is your exchange policy?

To be eligible for an exchange, please ensure the item is unworn, unwashed, and in its original condition with all tags and labels attached, including the intact hygiene strip for swimwear bottoms.

You have a 30-day window from the purchase date to initiate an exchange. To get started, contact our customer support team with your order details, and we'll provide instructions for the exchange process.

Please note that the cost of shipping for the exchange will be your responsibility, unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service.

Once we receive and inspect your returned item, we'll email you about the status of your store credit. If approved, you'll receive a digital gift card for the credited amount, minus the shipping costs, within a reasonable timeframe.

What type of fabric is the swimwear made of?

At Fiercely Feminine, we're dedicated to making a positive impact on the planet. That's why all our swimwear is crafted with love using recycled fabrics, making it eco-friendly and sustainable. By repurposing materials that would have otherwise ended up in landfills, we're reducing waste and minimizing our environmental footprint.

With each bikini, you're not only embracing your own style, but also contributing to a greener future. Dive into fashion that cares for the Earth and make a sustainable splash with Fiercely Feminine!