At Fiercely Feminine, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely happy with your order, we offer a hassle-free exchange/store credit policy to make your experience as smooth as possible.

Exchanges / Store Credit

Our Exchange Policy

  1. Eligibility: To be eligible for a return, the item must be unworn, unwashed, and in its original condition with all tags and labels attached. Please ensure that the hygiene strip is intact for swimwear bottoms.
  2. Timeframe: You may initiate an exchange within 30 days from the date of purchase. After this period, unfortunately, we cannot accept exchanges.
  3. Exchange Process: To initiate an exchange, simply reach out to our customer support team with your order details. We will provide you with instructions on how to proceed.
  4. Exchange Shipping: The cost of shipping will be the responsibility of the customer, unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service to ensure the safe arrival of your return.
  5. Store Credit: Once we receive and inspect your returned item, we will notify you via email about the status of your credit. If approved, your store credit will be sent to you via a digital gift card within a reasonable timeframe. Shipping costs are deducted from store credit amount.

    Mail your product to: ATTN: Fiercely Feminine 1224 Rigby Drive, Pickering, ON L1X1V6.

    Please note that the following items are not eligible for exchange: sale items, final sale items, and any items marked as non-returnable.


    At Fiercely Feminine, we strive to provide you with a seamless and efficient shopping experience. Here are the key details of our shipping policy:

    1. Processing Time: We aim to process and ship your order within 1-3 business days from the date of purchase. Please note that this timeframe may vary during peak seasons or promotional periods, but we will always do our best to get your order ready as quickly as possible.

    2. Shipping Methods: For all orders under our standard shipping option, we provide expedited shipping. This means that once your order is processed, it will be shipped via a reliable and efficient courier service to ensure a timely delivery.

    3. Shipping Costs: Our standard shipping method typically takes 1-7 business days for domestic orders to arrive at their destination. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may impact the shipping process.

    4. Priority Shipping Option: For customers seeking even faster delivery, we offer a priority shipping option at an additional cost. By choosing this option, your package will be given the highest priority and shipped using the fastest available shipping method.

    5. Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. This allows you to conveniently monitor the progress of your shipment and estimate its delivery date.

    6. International Shipping: We offer international shipping to select destinations. Please note that additional customs fees, taxes, or duties may apply, depending on your location. These fees are the responsibility of the customer and are not included in the shipping cost.


    At Fiercely Feminine, we understand that circumstances may change, and you may need to cancel your order. We are happy to accommodate cancellations, but kindly note the following guidelines:

    1. Cancellation Deadline: You may cancel your order at any time before it is shipped from our facility. Once your order has been dispatched, we are unable to process cancellations.

    2. Initiating a Cancellation: To request a cancellation, please reach out to our customer support team as soon as possible, providing your order details. We will do our best to promptly assist you with the cancellation process.

    3. Refund Process: If your cancellation request is received and processed before the order is shipped, a refund will be issued to your original payment method.

    Please note that once your order has been shipped, it falls under our Store Credit policy guidelines. If you no longer wish to keep the items, you may initiate a return for store credit following the instructions provided in our policy.

    Privacy Policy


    When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.

    By giving us such information, you will need to consent by using it in the manner described in this policy.

    You may withdraw your consent at any time by emailing us at bunsandbraids.info@gmail.com. We will destroy your personal information within five days of receipt of your withdrawal of consent.


    Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Websites and those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.


    All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

    If you have any further concerns, please email our Customer Service team at bunsandbraids.info@gmail.com

    Terms of Use

    Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Buns & Braids's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

    The term 'Buns & Braids' or 'us' or 'we' refers to the owner of the website whose registered office is 1224 Rigby Drive, Pickering, ON L1X1V6. The term 'you' refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

    2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

    3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

    4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

    5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

    6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.